Hammer/Nail

That you are and always have been strong.
That you were strong enough to survive; that you’re strong enough for more.
That you’re engaged in something more.
That you tested us. That none of us passed the test.
That none of us can pass the test.
That you hesitate to blame us.

That your judgements are valid;
that they have bitten deeply.
That your judgements are invalid;
that they shook our foundation.
That your judgements arise from your experience.
That your experience has scarred you.

That you are examining your scars.
That anger is the light by which you see the features of the scars.
That you must absolutely shine the anger.
That everything is coloured by the anger.

That our eyes close against the harsh light.
That we search for tools of healing; that we search blindly.
That the shapes in our hands are like those of the tools that have hurt us.
That they are hurting us now; that they have become weapons.

That we must empty our hands.

That we must wait for the morning.

© 2024 by Laura Peetoom

But Out

I’ve done some emotional learning in my time and one of the most useful little tools I was given was to stop using the word “but”.

It’s a small word with a powerful punch that you can feel coming. The tension of its imminence raises hackles and closes ears and when it lands it negates everything that came before it. So often, it acts not like a simple conjunction but more like an injunction. Let me give you some examples.

  • This is a great piece of work! But you made some spelling errors.
  • You have some great ideas but they aren’t very practical.
  • We’re really proud of how well you’re doing in school but you could be a little more helpful around the house.

Now let’s revise, using alternatives.

  • This is a great piece of work! One final pass and it will be ready for posting.
  • You have some good ideas and I’m eager to see how you would put them into practice.
  • We’re really proud of how well you’re doing in school and would love to see that same improvement around the house.

Do you feel the difference?

It takes some practice to be able to censor yourself, pause to rethink, and then go on along the lines I’ve shown above. The first step is to simply replace the word “but” with “and”. It will feel unnatural, even silly, but and it works!

Butting Heads

Remember how I said we can feel that “but” coming? Well, people with low self-esteem or a lot of insecurity are especially sensitive to that tension and develop ways to cope with it. (This is a subject worthy of its own post, so I won’t elaborate right now.)  Whatever their strategy, it takes energy and thought and they end up missing half of what you’re saying — the complimentary half. All they hear is what comes after the “but” — the criticism, which they respond to according to their particular coping method: excuses, accusations, anger, tears, withdrawal, some act of passive aggression or active rebellion.

When the “but” doesn’t arrive, it’s disarming. The anxious listener is surprised and quickly runs through what they just heard, realizing that half of it was positive. Suddenly, where there was an enemy there is now an ally. Where there was conflict, there is cooperation.

The anxious listener is surprised… 
A great scene, with Ebenezer and Bob the day after Christmas.

The Difference One Little Word Can Make

The word “but” invalidates what comes before it: “This is true but this is more true.” The word “and” sets up a dialectic, in which two opposite truths are balanced as equals. Human beings like balance. It feels good. In balance, there is space and time for thought, choice and meaningful action.

Let’s go back to that second set of examples used earlier and unpack them a little.

  • This is a great piece of work! One final pass and it will be ready for posting.
    • The writer (for example) gets a no-strings compliment and is invited to prepare the work for publication, the implication being that there are some minor fixes to do. The writer can choose to leave the work as-is and not publish or find out what the errors are, fix them, and post the work.
  • You have some good ideas and I’m eager to see how you would put them into practice.
    • The colleague (for example) gets some clear validation and an invitation to build on their success. They can choose to continue on their own or ask for some input or guidance. They can also ask for clarification: “I understood that this was a brainstorming exercise. If we are problem-solving I can come up with more practical ideas.”
  • We’re really proud of how well you’re doing in school and would love to see that same improvement around the house.
    • The teenager (for example) gets both validation and praise and an invitation to go further. It’s not a demand which they have to respond to in the moment; they can carry the invitation until they choose a way to define it—by cleaning up their room unasked, or taking out the trash, or attending to a younger sibling. The good feeling coming from the no-strings praise will be their motivation.

I have had great success with the “but out” strategy with my kids, at work and in relationships with friends and family members. Try it yourself and, if you get a positive result, consider encouraging others by sharing your experience in the comments section. 

The Tough

When the going gets tough, the tough get going.

Great saying — except the “tough” often don’t know when to stop. If you suggest they take some time off and rest, they say, “Yup, sure. Will do.” And then they don’t.

I’m Fine!

Some people have trouble understanding that psychic distress is real (i.e., has measurable effects) and universal (i.e., if you are a living creature with a brain, you will experience it). These people are “fine” and “just have to get this done”; it’s only other people who feel anxious and overwhelmed. Their quaint belief is sustainable as long as the stress has a deadline. (The job gets done and everyone gets a rest.) It’s different when the stress is long-term and without a definite end. In such times, how do you show the Energizer bunnies and never-say-no types that they really do need to check out for a while?

Honestly, Buddy …

You’ll have to be direct, because a stressed-out person doesn’t do subtlety. To avoid sounding accusatory it helps to call out observable effects — impatience, irritation, brusqueness, mistakes in what they’re doing, mishearing what others are saying. If there’s blowback, validate their feelings (“I can see this really upsets you”; “I understand you may not want to hear this right now”) and reassure them of their value: “You’re an important member of this team. We can’t afford for you to burn out.”

It’s a Blizzard Out There

I find it useful to avoid psychological language. Lots of people discount psychology altogether or think it doesn’t apply to them, and will tune you out the minute you start talking about feelings. Try weather analogies instead. Compare the current situation to a hurricane or ice storm — any climactic condition that interrupts business as usual and impedes our habits. Liken the brain to a house or a car or anything that might take a licking in such weather. Rest, recreation, whatever is grounding and spiritually or mentally restorative: this is like putting shutters on the windows or making sure the tank is filled and the windshield wipers are working.

Because a storm is what we are experiencing now, during this Covid crisis. NOTHING IS NORMAL, and our brains are working overtime, making adaptations all day, every day. Eventually, our brains will recognize the patterns of the new normal and will be able to work more efficiently. In the meantime, we’re going to be feeling anxious, overwhelmed and exhausted — whether we are aware of it or not.

Aware = Care

The key point is awareness. Our “tough” friends (lots of our “emotional” friends, too!) are often unaware of their own anxiety; indeed, some of them don’t understand anxiety at all. They confuse it with worry and are blind to its effects on their behaviour. Again, under ordinary circumstances we can chalk this up to “personality” and make the necessary accommodations. But in a crisis, unacknowledged anxiety can cause serious problems. Because anxiety is really uncomfortable, even painful. The anxious person will do anything for relief — act rashly, pick a fight, lash out. Those actions cause damage which then takes precious energy to rein in and repair.

People who are aware of their own anxiety, on the other hand, have their inner traffic lights on yellow. They approach tricky situations cautiously and give others the benefit of the doubt. They check their first reactions and balance them against the facts. They remember their manners!

Take a Rest; Then Bring Your Best

The emotionally aware can really help in times like this, by calling out (lovingly or at least non-judgementally) any anxiety-driven behaviour they observe and offering clear and acceptable ways for the colleague, friend or family member to take a break and take care of themselves.

But be careful, you emotional geniuses: Your gift can quickly become a burden. Expect a point at which you must stop helping others and care for yourself for a while. You might find it difficult but it’s a matter of survival. Say to yourself, “Just because I understand it doesn’t mean I’m responsible for it.” Picture the concern or situation or person as a book. Close the book and put it on a mental shelf. You can always pick it up again later; in the meantime, take a bubble bath, go for a run, hug a tree or smash some tennis balls against a wall for a while — whatever it takes to settle your insides and clear your mind.

Friends, we need to pace ourselves. Because this is a marathon we’re running.

Tense Time

This is on my mind.

We’re living in a tense time. Unable to live our lives in the usual way, we are missing the conscious and unconscious ways we feed, comfort and satisfy our deep selves. This means we’re going to encounter one another’s inner wailing infants much more often. Wailing infants can neither hear nor understand words. Apologies and explanations are useless. If you have tried and failed to appease someone who is really upset with you, don’t take it personally. Don’t respond with anger, impatience, annoyance. Be the grown-up. Respond with love.